Customer Reviews & Stories

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Google Reviews Yelp Reviews

"These guys were AWESOME!! I had issues with my son's car... I called first thing in the morning and they were able to see me right then! Had the car done in record time, and even drove me home and picked me back up to get the car!!! More affordable than I thought as well!!! Couldn't have asked for nicer people! THANK YOU for making an inconvenient situation so pleasant! Very, very nice to know there are still businesses like this out there! THANKS, Guys!!!!!!! I will recommend you to everyone, and definitely use you again!!!"

— Google Review

"Honest reliable service done right....anchored in town for decades"

— Facebook Review

"Simply put, these guys are great! Good prices, plus very quality and quick service. Here's why they have my loyalty: about a year ago, I was seriously given a run around from the dealership where I originally purchased my car. Afterwards (a couple weeks - for a second opinion), I went to Barb City Auto, and they noticed that fluids hadn't actually been filled or replaced and I was about to pay for a lot of work that my car didn't need. That honesty is enough to keep me coming back and to write this review in the first place."

— Google Review

"John is like a big brother offering options and advise. He is always willing to prioritize repairs as needed with individualized options. John offers a personal greeting coming and going so I know he expects to see me when the next service comes around. Bobbie is awesome as well with a familiar greeting and knowledge of my car. Thanks John and Bobbie, Julie"

— Google Review

"I would highly recommend Barb City Automotive. John and his crew have worked on various vehicles of mine since 1981. (Toyota, Mazda, Mitsubishi, Geo (2), Ford 4x4, Subaru (2), and Buick). Straight forward, told me what looks good, what may need some repair down the road, and stays on top of what needs to be repaired."

— Facebook Review

"Great place with great people. Always take care of my car with no hassle"

— Google Review

"Great customer service and excellent repairs. I had them repair my sway links, and Bailey not only repaired them properly but he did it 30 minutes quicker than I expected.I would recommend Barb City Auto to all of my friends!"

— Google Review

"Great local shop. Affordable and excellent repairs. Bobby, Joe, and Bailey provide excellent customer service and they don't try to nickel and dime you. I would recommend anyone in Dekalb to go them!"

— Yelp Review

"Not one of the best and most knowledgeable mechanic shops in DeKalb, but THE best and most knowledgeable shops in DeKalb. Thinking John had decided to retire, I tried a few other shops and after every experience in these other shops, I would have additional car problems. Between three of them - two in DeKalb and one in Burlington, they pretty much destroyed my 2002 Ford Explorer. Out of desperation, I returned to Barb City only to find that John had not retired. Now, I am happy, our cars are happy and my son's car is happy.

"Save your time and money and go to Barb City - it the long run, your car will be back on the road faster and in the long run, it will cost you less money."

— Google Review

"I highly recommend Barb City Automotive!! They are friendly and honest! They do wonderful work for a great price! I can always trust Barb City Automotive to keep my vehicle running well!"

— Facebook Review

"I have gone to Barb City Automotive over the last 8 years. They are always prompt and efficient. Very pleasant to deal with. I never have to wait a long time for service."

— Google Review

"Barb City Automotive is a knowledgeable and trustworthy locally owned family business!"

— Google Review